After a recent trip to Seattle's World Famous Pike Place fish market, I'm reminded of what amazing customer service is. You see, there every day on the boardwalk, dozens of fish stands sell the same fish, from the same ocean. In order to attract customers, the fish stands cant just fill orders, they must fill people - with fun, friendliness, attentiveness, and enthusiasm.
Pike's Place Fish Market has become the home of what is now commonly known as the FISH! Philosophy. Ask anyone who's ever taken a class in FISH! Philosophy, watched the videos, or been to Seattle, and they know what I'm talking about.
So about now you're probably thinking: "What does this have to do with my wedding?" Much like the fish market, there are many wedding vendors available. Dozens of stores sell the same dresses, from the same designers. The differences between these shoppes, however, is their approach to customer service. Some shoppes may just offer you the dress. Others will offer you a shopping experience with a helpful and genuinely concerned staff, who will make your day and fill you with their enthusiasm every time you walk through the door.
So what is the FISH! Philosophy? The four basic principles of the greatest customer service: Play, Be There, Make Their Day and Choose Your Attitude.
Imagine a business where the staff chooses to bring energy, passion, and a positive attitude with them each day. Have you ever felt like you were playing at work? That's the FISH! Philosophy. At
Michelle's Bridal & Tuxedo we embrace the FISH! Philosophy, and foster an environment in which the stylists are truly connected to their work, colleagues, and customers. We have fun, and enjoying spending time with our Brides.
Even if you have never shopped for a single wedding item before today, you know how to recognize excellent customer service. When selecting a bridal shoppe, customer service is one of the most important factors to consider. The shoppes stylists should have your happiness as their top priority. They should work with you to find the perfect gown, attend to your every need, and get to know you, your bridesmaids and your fiancé. Being there for you from the first visit through your walk down the aisle is all part of the amazing service you can expect when you shop with us.
Don't you want to shop where you know you can have fun, relax, and be pampered? Somewhere where you're not a number, but a friend? With the era of modern technology, you can buy a wedding gown with the click of a button, but websites can't provide the personal service that you need and deserve. Helping you find the perfect gown, sharing special moments with you and guiding you through the best planning experience is all part of what we do at
Michelle's Bridal and Tuxedo. We want to enjoy every moment of your planning experience with us, and make sure that you do too.
Your wedding day is a once-in-a-lifetime event filled with stress and excitement. To ensure an amazing wedding experience, surround yourself with positive, happy people and expect excellent customer service from the shoppe or vendors you choose. Then, when things get stressful, you can rest assured that these dedicated professionals will handle everything with a great attitude. They will look out for you and your best interest, because they genuinely care about you: their friends and clients.
So when choosing the best Bridal Shoppe to serve your needs, consider 'FISH'ing around a bit. It might not be the biggest fish in the pond your looking for, but one with the best FISH! Philosophy.
Interested in the FISH! Philosophy for your business or employees? Check out their
website for more information.